I.T. Matters

Q1 2023

matter (noun)

mat-ter | \ ‘ma-ter \
: something of an indicated kind or having to do with an indicated field or situation
In other words, what we do.

matter (verb)

matters; mattered
: to be of importance; to have significance
Simply put, why we do it.

FEI’s quarterly newsletter features client, product and team profiles to provide insight into how our technology solutions are improving the delivery of health and human services for those that need them most. In this publication, you’ll find information about what we’re doing, but more importantly, we hope it gives you an opportunity to reflect on why we do it and how your contributions are making a difference in the lives of hundreds of thousands of individuals.

It’s your work, and it matters.

All Hands Meeting

Thank you for joining us for our All Hands Meeting earlier this week. We celebrated successes, got a picture of the bright months ahead and received some really big news. We’re excited to welcome Craig Steffen as our new CEO. If you missed the meeting, or just want to see the presentations again, you can watch it here.

Big changes come with questions ... and we know you’ve probably got some. Check out the FAQ for answers and don’t hesitate to talk to your manager if you have any questions we haven’t covered.

Our next All Hands Meeting will be held Thursday, July 20. See you then!

Keep up the good work!

Q1 Highlights and High-fives

Expanding in Maryland

We deployed Autism EVV, part of the ongoing expansion of Maryland LTSS.

On-Target in Maine

Data migration is complete as we look forward to a full launch later this year.

Innovative Product Launch

Our project manager transition in California is complete and our implementation is right on track.

FEI from A to Z …

FEI is a validated partner in the Amazon Partner Network (APN), meaning we can streamline collaboration with clients who already operate on AWS and more easily migrate new users to the cloud.

Gimme a T

Missouri ConneXion QC and BA teams successfully created and sent all system UAT test cases during implementation on a very tight deadline.

A Perfect Score

Our QPMO achieved unconditional recertification of ISO 9000:2015.

BLUE COMPASS PRODUCT SPOTLIGHT

Supporting Prevention, Mitigating Impact

Opioids kill more than 130 Americans every day. According to the U.S. Centers for Disease Control and Prevention (CDC), since 2000 the rate of overdose deaths has increased by 137 percent, with a 200 percent increase in the rate of overdose deaths involving opioids ... Read More

CONTRACT SPOTLIGHT

Enhancing Behavioral Health Program Management in California

Substance use disorder (SUD) has touched every corner of our world – and undoubtedly, many of us as well. Whether a loved one, friend, neighbor or some other connection, we all know someone whose life has been impacted by SUD. At FEI, our work ... Read More

GOVERNMENT SERVICES SPOTLIGHT

Connecting Social Services and Health Care

No two people needing health and human services are exactly alike, or require the same acute levels of care. This is because, often, seemingly separate social challenges can greatly impact how individuals receive health care or social services ... Read More

TEAM SPOTLIGHT

Boots on the Ground

The FEI executive team has outlined aggressive goals for building new logo business this year – that is new contracts with federal, state and local agencies we have not worked with before. While many of us play an active role in bringing in new business ... Read More

Extra! Extra! Read all about it …

In case you missed them, here's a list of articles published on our website last quarter. Follow FEI Systems on LinkedIn to see new articles, like these, as they go live.

Is the Future of Substance Use Disorder Care Going Digital?

Compelled to Care

Unwinding the PHR: The Impact on Children

Standardizing the Quality of HCBS

How Behavioral Health Benefits Are Changing

Protecting Children from Churn

What Can We Learn from Wait Lists?

Connecting Social Services and Health Care

Investing in the Future

Meeting HCBS Demand in Mississippi

What Happens Now?